Privacy Policy

Last updated on: 29.08.2025

This is the privacy policy of Jackpot Junction Limited (“WildRoll,” “we,” “our,” or “us”), the owner and operator of WildRoll.com. This Privacy Policy sets out how WildRoll.com manages your personal information, which we collect as a result of your membership, use of our website located at https://wildroll.com/ and any subdomains or applications under the “WildRoll” brand, including any mobile or tablet applications that are owned and/or operated by us. We are committed to ensuring that the personal information we collect about you is protected and used, stored, and disclosed in accordance with applicable data protection laws and this Privacy Policy.

1. Website Use

By using the website, you agree to be bound by the terms of this Privacy Policy. WildRoll.com may review and update this Privacy Policy from time to time and reserves the right to change it at its discretion by posting such changes on the website. Changes will take effect immediately upon posting. Your continued use of the website after any changes constitutes your acceptance of those changes. This Privacy Policy does not apply to websites linked from WildRoll.com over which we have no control.

2. Personal Information

The types of personal information that WildRoll.com may collect and process include (but are not limited to):

Full name
Email address
Preferences or settings you submit
Date of birth
Country of residence and citizenship
Physical address
Identification number
Government-issued identification documents
Location data
Device and browser information
IP address
Transaction data (e.g. deposits, withdrawals, wagers, VIP level, affiliate ID)
Information required for compliance with our Terms of Service and regulatory policies

We may collect this information through:

Data provided during registration or account verification (KYC)
Communications with our support team
Information generated when you use our services
Data from verified third-party service providers, as permitted by this Privacy Policy and our Terms of Service

3. Data Processing Purposes

WildRoll.com processes personal information lawfully, fairly, and only for legitimate business purposes, such as:

Conducting KYC (Know Your Customer) and identity verification
Processing your application to become a WildRoll member
Providing and improving our services
Maintaining and managing your account
Authenticating your identity and preventing fraud or misuse
Tailoring our content, services, and promotions to your preferences
Sending marketing and promotional communications (if you have opted in)
Performing data analytics and generating aggregated statistics
Complying with legal and regulatory obligations (e.g. AML, data protection, tax laws)
Managing promotions, VIP programs, and rewards
Responding to inquiries, feedback, or complaints
Detecting, preventing, or investigating suspicious or unlawful activity
Exercising or defending legal rights
Managing job applications

If you do not provide requested personal information, we may be unable to open your account, provide services, or respond to your requests.

By using WildRoll.com or submitting personal information to us, you acknowledge that we may collect, use, and disclose your data as described in this Privacy Policy.

4. Direct Marketing and Opting Out

We may use your personal information to inform you about products, promotions, or services we believe may interest you. You can opt out of marketing communications at any time by emailing support@wildroll.com.

Note that we may still contact you regarding account management, service updates, or legal notifications even if you opt out of marketing messages.

5. Management and Sharing of Your Personal Information

WildRoll.com takes reasonable steps to ensure that your personal data is accurate, up to date, and stored securely.

We may share your information in the following circumstances:

Within our group: including Jackpot Junction Limited and affiliated entities operating under the WildRoll brand. With service providers: such as payment processors, KYC providers, marketing partners, and technology vendors who assist in delivering our services. For legal reasons: where disclosure is required by law or regulation, or by competent authorities. Business restructuring: if WildRoll undergoes a merger, acquisition, or reorganization, your data may be transferred as part of that process.

All data sharing is done lawfully and with appropriate safeguards. We will destroy or permanently anonymize personal data when it is no longer needed for its original purpose or legal retention requirements.

6. Security of Personal Information

While no online transmission is completely secure, WildRoll.com takes reasonable precautions to protect your information through encryption (including SSL), restricted access, and secure storage systems.

You are responsible for maintaining the confidentiality of your account credentials and for logging out after each session, especially when using shared devices. WildRoll does not knowingly collect data from individuals under the legal gambling age, and we take active measures to prevent access by minors.

7. Access to Personal Information

You may request access to or correction of your personal information by contacting support@wildroll.com or via your account settings. We will respond within a reasonable timeframe and explain any limitations or legal reasons preventing full access if applicable.

8. Deletion of Personal Data

You may request the deletion of your personal data if WildRoll.com no longer has a legal basis to process or retain it. Please note that we may retain certain data to comply with legal, regulatory, or audit obligations. Requests can be submitted via support@wildroll.com.

9. Contact Details

If you have questions, complaints, or requests regarding your personal information, please contact: support@wildroll.com

10. International Data Transfers

Your data may be transferred and processed in countries outside your own, which may have different data protection laws. WildRoll.com ensures that such transfers are protected and compliant with applicable regulations.

11. Legal Basis for Processing

For users in the European Economic Area (EEA), WildRoll.com relies on the following lawful bases for processing:

Performance of a contract (e.g. to provide services to you)
Legitimate interest (e.g. improving user experience, preventing fraud)
Consent (where applicable, such as marketing communications)
Legal obligation (e.g. AML/KYC compliance)

12. Supervisory Authority

If you are in the EEA and believe that your data has been processed unlawfully, you have the right to lodge a complaint with your local data protection authority.

13. Updates to this Privacy Policy

WildRoll.com may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available at https://wildroll.com/help/privacy-policy. We encourage you to review this page periodically to stay informed of any updates.